Purchased this for my buddy, chef in a fancy restaurant. He told me he needs to hide them from being stolen ;-) As a chef, he knows good knives when he uses it, and he raves about this set I am getting big discounts now, when eating at his place
SiliSlick is a small business that is based out of New York City.
We are family owned and operated - your patronage helps to pay our bills, feed our family, and contribute to the economy.
In 2013, we started making silicone baking mats and gloves which allowed cleanliness and grip that regular baking trays and gloves did not provide. A few months later, we began designing the first set of our one of a kind Rainbow Titanium Knives.
They were an instant hit. The success and popularity of our unique best-selling product and helpful accessories catapulted us into the knife selling industry, where we have grown to the point where we are today.
We have truly experienced the American Dream in our journey, and would love to share the knowledge we have gained over the past few years. If you have aspirations of starting your own business, contact us and we'll tell you what helped us the most when we were beginners. All you need is a dream and a plan, and anything is possible.
We hope you enjoy our products, and good luck in life!
Returns:
Your purchase is covered for 1 year for any manufacturing defect. We will replace your purchased item at no charge to you, subject to receiving an image, clearly showing such defect.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Refunds (if applicable): Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at silislickny@gmail.com.
Sale items (if applicable): Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable): We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at silislickny@gmail.com and send your item to: 333 East 102nd Str., Suite 339 New York New York US 10029.
Shipping:
To return your product, you should mail your product to: 333 East 102nd Str., Suite 339 New York New York US 10029
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
* On sale items are not eligible for coupon savings.
